In today’s world, a moment without internet can cost you real money — missed sales, frustrated staff, and chaos at the front desk. That’s why we built the TWPOS Offline Sidekick App — your bulletproof backup when your main cloud POS can’t connect.

💡 What Is It?

The TWPOS Offline Sidekick is a lightweight Windows desktop companion app that runs quietly in the tray and keeps a synced local copy of your mission-critical data, so your business doesn’t stop when the internet does.

🧠 What Does It Sync?

Every 30 seconds, the app checks for updates and pulls down the latest from your cloud POS, including:

✅ Branches
✅ Customers
✅ Charge Authorization Lists
✅ Product Catalog and Special Pricing
✅ Tax-Exempt & Surcharge-Exempt Status
✅ Whether a customer has a Charge Account
✅ Location-specific users for login authentication

That means even if your network or VPS hiccups, your local sidekick has everything it needs to keep processing transactions.

⚡ What Happens When You Go Offline?

If the app detects no internet (or your server is unreachable), it automatically flips into Offline Mode, giving your staff full access to:

🧾 Quick Sale Entry with POS-Formatted Thermal Receipts
💳 Manual Card Processing via Virtual Terminal
👨‍💼 Login using local user permissions for the location

No syncing, no spinning wheels, no downtime. Just clean, fast, functional POS, right on the machine.

🔄 What Happens When You’re Back Online?

As soon as a stable internet connection/pos services are detected again:

✅ New sales and invoice numbers are uploaded to the cloud
✅ Your cloud POS is instantly synced with anything done offline
✅ Everything updates

🛠️ Built-in Reliability

The Sidekick app was designed with real-world edge cases in mind:

• Resilient against PHP/VPS crashes — defaults to offline instead of failing
• BackgroundWorker thread with tray status and cloud sync display

🧾 Supports Hardware You Already Use

• 🖨️ Compatible with POS thermal receipt printers
• 💳 Supports manual credit card entry through virtual terminals

Why It Matters

Your truck wash, repair shop, or field office can’t afford to shut down because a router got rebooted or your VPS glitched out. The TWPOS Offline Sidekick keeps you running, earning, and printing — no matter what.

🎥 Ready to See It?

Our platform was built for this exact environment. No other system even comes close.

👉 📽️ Watch the Truck Wash POS in Action and see how it all works in action.